Realty World Heritage Realty Recommendations

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Here's what our satisfied customers are saying about us:

Jim Grant recommends Mallette Real Estate Team
 

Jan 29, 2015
If you want the best in the business, look no further than Tom Mallette, managing broker/owner of Realty World Heritage in Maggie Valley. I have owned my own real estate firm for years and naturally was very picky when looking for a broker in the Waynesville/Maggie Valley area when we relocated here from Washington State. That was three years ago now, and in the interim we have bought three houses and one lot from Tom, plus he has helped us sell two additional properties. Tom is straight forward, honest, easy going, and knows this market as well as anyone. He and his wife Christine, also a broker, are just top quality people as well as fine realtors. Tom will make sure you don't overpay for a property here, as people from out of state are prone to do, especially with agents not overly concerned with their welfare. He and Christine will work tirelessly in your behalf and will attend to every detail of the transaction from start to finish. The classic TV ad, "You're in good hands with ...." could just as well be "Thomas Mallette". I personally prefer to work with the owner of a firm, just because there are no middle men to go through, and owners always have the best business acumen. You just can't go wrong with Realty World Heritage and Tom Mallette--don't waste your time anywhere else!

Frankie Stephenson recommends Mallette Real Estate Team
The buyer

Jan 29, 2015
Within the past year I began to take a look at the Maggie Valley area as a potential retirement destination. I had not been to Maggie Valley since I was a teenager and my only recollection was riding the chair lift up to Ghost Town and having a "sarsaparilla". So I did some online research of Maggie Valley homes for sale and then spent 2 sunny fall days just riding through the peaks and valleys of Haywood County looking at over 50 or so homes, taking pictures and making notes. I narrowed my choices down to 5 homes that were of particular interest to me, one of which was listed by Realty World. Just before leaving town, I stopped un-announced by Realty World and was greeted by Christine Mallette. Christine stepped away from a meeting and spent a good 30 minutes with me looking through my list and my notes on the 50 or so homes I had viewed. She was very interested in what my likes and dislikes were and what drove my decision making process to my final list of 5 homes. I was very impressed of her quest to gain insight of the properties from a "buyer's" perspective. 

Christine indicated that Thomas was very familiar with the history of the Realty World property that was on my final list so after going through all the agency-buyer formalities we set up a time that my wife and I could returned for viewings of the homes. I returned with my wife to Maggie Valley a few weeks later, meeting Thomas for the first time. So off we went home viewing, and at no time during our home viewing process did Thomas attempt to push his Realty World property more than the properties listed with other agencies. He answered questions with "my best" interest in mind. When we got to the Realty World property, Thomas was very upfront about prior difficulties in selling the property and answered all my questions pertaining to such. He wanted to be sure that I knew it would NOT be "easy sailing" to achieve "closing" on this property. 

I had a favorite property all along, I just had to gain the approval of my wife, and not have anything major during the home viewing to dissuade me. That all worked out and we choose my favorite, the Realty World property. Well, Thomas was right, contract negotiations "let me just say" were very "trying". There were several unfinished items with this house for which "values" had to be established, and with me being over 5 hours away from Maggie Valley, Thomas provided numerous contacts to assist in establishing "fair" value for these items and served as my "eyes" and "ears" in my absence. Negotiations went back and forth with the seller on these "values" and other "particulars" before a final contract price was established. Thomas was always in the "loop" between all the parties involved and was able to answer my questions timely, providing a "high level of comfort" and a "low level of anxiety" throughout the process. Knowing of the prior difficulties surrounding this property, Thomas left no rock unturned, going way beyond the "norm" to assure that all bases were covered. Finally, after a lot of hard work and a lot of patience, "closing" has occurred. I appreciate Thomas' professionalism and attentiveness throughout my process, but what I truly appreciate more is being treated like a "friend" instead of like a "client". 

Jack and Sandy Morgan recommends Mallette Real Estate Team
Seller and buyer

Mar 6, 2015
Tom did a great job for us. He sold our home in two weeks, then he found the perfect new home for us. The new home would not have been anything we would have looked at but he was so intuitive, he knew what we were looking for. He handled the whole process, if he was not there i doubt if the sale would have occurred.

Sandy recommends Mallette Real Estate Team
Mar 13, 2015
Tom is great, I would highly recommend him. Not only did he sell our house, he found us the perfect house to buy and handled the closing. After closing he did not leave us, he has helped us with finding local contractors and vendors to help us settle in to our new house. Thanks Tom!

Ken Hardy recommends Mallette Real Estate Team
Happy Client

Mar 17, 2015
I have worked with many realtors over the years, and in recent years, several realtors in Haywood County. Tom Mallette is by far the most competent, creative, and pro-active realtor I have ever had the pleasure with which to do business. He is professional, has a network of resources, and is on top of the most effective methods to sell and/or connect buyers with sellers. My experience in the past with many realtors has been that they get the listing, then sit back "waiting for fish to flop into the boat." Not so with Tom and his team. They work their listings. I highly recommend Tom and his company Realty World-Heritage Realty.

Ron Freed recommends Martha Sawyer
Manufacturing Manager

Mar 19, 2015
Martha was awesome to work with! 
My wife gave Martha our requirements and 
she found us exactly what we were looking 
for. We were able to purchase our ideal 
piece of land for our future mountain home! 
Martha made the experience easy and 
enjoyable. I would highly recommend 
Martha to anyone looking for land or a 
home in the mountains of North Carolina. 

Lauren Gainey recommends Martha Sawyer
Mar 21, 2015
My Husband and I are newly relocated to Maggie Valley , and have spent many months looking for a house to purchase. Luckily, we connected with Martha Sawyer - she was wonderful! She answered all our questions about locations we were considering, as well as our numerous questions about Maggie and North Carolina. We come from an unhappy real estate experience during the sale of our previous home, and had great trepidations about another experience, but Martha was always professional , helpful, and truthful. She gave us names of banks to consider for the mortgage as well as lawyers to consider for the closing, and she fully explained the North Carolina home purchase process and contract details. We can and will recommend Martha Sawyer , as well as Realty World Heritage, to anyone looking for a house and a good Realtor experience.

Ken Steel recommends Martha Sawyer

Mar 21, 2015
I met Martha by chance as the "Agent on the desk" looking at a listing We found online. 
She met Us at the house and listened to my "critique"...The house was an overpriced dump, and when I said that, Martha agreed with me in a very business-like way and from there on in I was on board! 
Martha earned My loyalty by being honest,objective, and very knowledgeable about the current market. 
I informed her, at Our 1st meeting, that I was going to be a real S.O.B. and She was not phased! 
I never had to go there thanks to Marthas professionalism. 
A Salesperson should remember that they have 2 ears and only 1 mouth so they can listen twice as hard as they speak! 
My new friend Martha Sawyer truly understands this. 
Thanks again Martha. 

George Slater recommends Martha Sawyer
Viet Nam Veteran

Apr 2, 2015
Martha Sawyer Has been a wonderful to work with, she was always there for us through the whole home buying process, she always got back to us to answer any question we had. My wife and I would recommend Martha to anyone looking to buy a home. She is a great person.

The Small's recommends Mallette Real Estate Team
Apr 3, 2015
What a pleasure it was to work with such a professional, ethical and personable Broker. Tom and his team provided not only superior customer service, but went above and beyond to accommodate our travel schedules as we were searching for our second home. Tom has an in-depth knowledge of the community and the real estate business. I would highly recommend Tom and Christine Mallette for anyone looking for a superior broker in the Maggie Valley area.

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